Refund Policy
Timing to calculate refund
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Not possible via phone/KakaoTalk/email
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When you apply for the refund, we can process
Regualr Group / Kids's Group Course / tutor
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70% refund before class (only case
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1/2 of tuition refunded before 1/3 of total classes
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No refunds after 1/3 of total classes
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No show up from the first class without notice, It will be counting to use the class hours. (absent)
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The materials for kld's course is none-refundable
Accommodations
<Studio apartment / Homestay>
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According to Korean real estate law, breaking a contract is a penalt
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If a real estate support fee is occured, it is non-refundable
<Before entering studio apartment / homestay>
1 to 2 months contract
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Canceled before check-in, 60% of the total cost will be refunded
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Canceled 3 days before check-in, 1 month 0% refund / 2 months 70%
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No refund after check-in
3 months contract
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Canceled before check-in, 70% of the total cost will be refunded
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Canceled 3 days before check-in, 1 month 0% refund / 2 months 70% / 3 months 80%
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No refund after check-in
Only homestay allowed to refund within 5day after living
<if you face a big problem>
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Only reasonable and justifiable reasons are considered for cancellation
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If you have any difficulties in life, we will do our best to adjust
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Refunds are not accpetable due to differences in personal preference
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Refund within 5 days after living
- 1 month 50% refund / 2 months 80% / 3 months 90%
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Refund after 5 days after living
- 1 month 0% refund / 2 months 70% / 3 months 80%
In case of a credit card payment
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Refund of card payment is not possible after 3 days
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Account transfer only
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n this case, 4.5% of the card fee is non-refundable
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Account transfer fee of ₩500 is non-refundable
Transfer fees
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₩1,0000 bank fee to Korea bank
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$150 bank fee to oversea bank
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10% of exchange fee for USD
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We are using internal exchange rate