Refund Policy

We follow the refund policy  announced by the government.
– 100% refundable before class starts
– After 1/3 of class: 2/3 refundable
– Up to 1/2 lesson: 1/2 refundable
– After 1/2 of class: Non-refundable
– Textbooks are non-refundable.

Transfer & Overseas Remittance

  • When refunding to a Korean account, a transfer fee of KRW 500 is charged

  • When you request refund, ​ $95 overseas remittance fee is charged

  • We use our own exchange rate.

Tutoring

  • If you do not show up for the first scheduled class, it is an absence and counts as the start of class.

  • Validity is up to 3 months from the time instructor assignment is completed, non-refundable

  • Class changes can only be made on the day the class ends.

  • If you request a refund before the class starts after the instructor assignment is confirmed, the first hour of class will be absent.  And we will refund in accordance with the <Refund Policy> 

Group class

  • If you do not show up for the first scheduled class, it is an absence and counts as the start of class.

  • It is not possible to postpone/suspend/substitute another person for classes that have started.

  • ​If you do not decide to start the class, the validity period is up to 3 months and no refund

Accommodation

  • We follow the Korean Real Estate Lease Act.

  • After paying the fee and signing the contract

  • 90% of the total amount can be refunded between the time of contract and 7 days prior to check-in

  • 80% of the total amount can be refunded between the time of contract and 1 day before check-in

  • Full amount is non-refundable for any reason after check-in

Placement / Entrance fee

  • Placement fee/entransfer fee for accommodation/class is non-refundable

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